Privacy Policy

At Selvie, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit or shop with us.

Information We Collect

When you visit our site or place an order, we collect:

• Order details: Name, shipping and billing address, email, and phone number.
• Payment information: All transactions are processed securely via our payment providers, including Western Bid and PayPal. We do not store your credit card details on our servers.
• Technical data: IP address, browser type, and interaction data collected via cookies to help us recognize your device and improve your experience.

How We Use Your Information

Your data helps us provide a seamless shopping experience. We use it to:

• Fulfill and ship your personalized orders.
• Send order confirmations and tracking updates.
• Prevent fraud and ensure secure transactions.
• Provide customer support and respond to your inquiries.
• Send promotional emails and special offers, but only if you have explicitly consented to receive them (e.g., by signing up for our newsletter or opting in at checkout).

Sharing with Third Parties

We only share your information with trusted partners essential to our operations:

• Shopify, which hosts our online store and processes your data securely.
• Payment providers to handle transactions securely.
• Shipping carriers to deliver your jewelry to your doorstep.
• Legal authorities if required by law or to protect our rights.

Data Security

We implement commercially reasonable security measures to protect your personal information. While we take appropriate steps to safeguard your data, no method of transmission over the internet can be guaranteed as completely secure.

Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to access, correct, or request the deletion of your personal data. You may also opt out of marketing communications at any time. To exercise these rights, please contact us at hello@selvie.shop.

Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Cookies

We use cookies to enhance your experience, remember your cart items, and analyze site traffic. By using our site, you agree to the use of cookies as described in this policy. You can manage your cookie preferences through your browser settings at any time.

Contact Us

If you have any questions about our privacy practices, please contact us at: hello@selvie.shop